Terms of Service
Last updated: September 2026
These terms apply to quotes, roof reports and repair work provided by Coastal Roofing Repairs (ABN 96 521 834 569). By requesting a quote, booking a report or commissioning work, you agree to these terms.
Quotes
Quotes are provided free of charge and are based on an inspection of your roof. A quote is valid for 30 days from the date issued. Quotes are itemised and fixed — the price you are quoted is the price you pay, unless the scope of work changes at your request or due to a condition uncovered during the work that could not reasonably have been foreseen. We will always discuss any change with you before proceeding.
Roof reports
A roof report is an independent, photo-documented assessment of your roof's condition. It is a professional opinion based on a visual inspection and does not constitute a structural engineering certification. The report fee is credited to any repair work you book with us within 30 days of the report. Reports are provided for the property inspected and are not transferable.
Workmanship warranty
Our repair work carries a written workmanship warranty covering workmanship. The warranty does not cover damage caused by events outside our control, including storms, hail, falling objects, pre-existing defects not part of the quoted scope, or failure to carry out recommended maintenance. If you believe a warranty issue has arisen, contact us and we will inspect and rectify as appropriate.
Payment
Payment is due on completion of work unless otherwise agreed in writing in your quote. For larger jobs, a deposit and progress payment structure may apply — this will be clearly set out in your quote before you commit. Accepted payment methods will be advised with your invoice.
Access and safety
You agree to provide safe, reasonable access to your roof and property. You must advise us of any hazards (pets, asbestos, fragile ceilings, locked gates) before work begins. We may refuse or pause work where access is unsafe. You must not enter the work area while work is in progress.
Cancellations
You may cancel a booking by contacting us. If work has already commenced, you may be liable for the cost of work completed and materials ordered up to the time of cancellation. Deposits, where applicable, may be non-refundable for materials already ordered.
Limitation of liability
To the extent permitted by law, our liability for any loss or damage arising from our services is limited to the cost of the work performed. We are not liable for indirect or consequential loss. Nothing in these terms excludes liability that cannot be excluded under Australian law.
Contact
For any questions about these terms, contact us at office@coastalroofingrepairs.co or 0412 483 911.